Solution Consultant

Jaggaer provides an intelligent source-to-pay and supplier collaboration platform to ensure a responsible, highly resilient, and efficient supplier base.
Our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. Our solutions autonomously execute many repetitive, behind-the-scenes tasks to facilitate enterprise commerce. We have over 1,300 employees strong; all focused-on customer success. For more information, visit www.jaggaer.com

• Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives.
• Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements.
• Develop and maintain project documentation with minimal or no support from others.
• Leads the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues.
• Manages a portfolio of assigned implementation projects including large, complex projects, and may carry a heavier project load when the business dictates.
• Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk.
• Independently lead on-site and remote requirement-gathering sessions.
• Establish and manage relationships with clients to sustain a strong business connection.
• Ensure a successful client transition from Implementation to Support.
• Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment with a high degree of accuracy and less support.
• Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management.
• Identify, communicate, and manage changes to project scope that have an impact on the company’s resource, time, and/or financial commitments via a change order process.
• Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement, to accomplish team goals.
• Relay business process recommendations based on client requirements.
• Develop and consult on best practice recommendations for business process changes.
• Develops and leads the adoption of best practices.
• Manages additional stretch assignments beyond client projects.

• Bachelor's degree preferred
• 5+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment
• 3+ years of eProcurement, Supply Chain, or Contract Lifecycle Management software application experience is preferred.
• Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred.
• Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills.
• Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment.
• Ability to consistently act independently, take initiative, and drive tasks and issues to resolution.
• Strong, executive-level presence and experience in facilitation.
• Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers.
• Hands-on experience with project management methodologies; Waterfall is preferred
• Business automation and workflow process development are desirable.
• Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools.
• Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills.
• Innovative, forward-thinking, develop and scrutinize best practices.
• Early adopter and able to influence change.
• Successfully manage a changing environment.
• Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel.
• Strong written and verbal English Language essential, additional languages preferred

What We Offer
· Education, coaching, and support for your personal development
· Exciting and challenging work environment within an international team
· A modern office with excellent infrastructure
· An open and dynamic company culture

Our values
• At JAGGAER, our values shape everything we do - from supporting customers and collaborating with teammates to building products and fostering our culture
• Be Collaborative: Promote mutual respect, work productively with others, and share responsibility for success
• Be Accountable: Own your actions, learn from challenges, and stay proactive to achieve results
• Be Adaptable: Embrace change, encourage innovation, and stay effective through significant transitions

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